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Performance of North American healthcare systems lag woefully behind other OECD countries. Patient safety is a particular challenge. Every year 70,000 Canadians experience preventable, serious injury while hospitalized and 23 000 of those individuals do not survive that injury. Furthermore, medical error is now the third leading cause of death in North America behind heart disease and cancer. Today we discuss innovative ways that academia, the private sector, and the government are responding to preventable medical errors in order to improve the health system in Canada and, ultimately, patient outcomes.

Ms. Jodi Butts is the Executive Director of Rise Asset Development, a charity that provides small business loans, training and mentorship to individuals with a history of mental health and addictions challenges. She holds a Master’s degree in Canadian History from the University of Toronto and is a graduate of the University of Toronto Faculty of Law. She was called to the Bar in 2000 and subsequently co-founded the boutique litigation firm Brannan Meiklejohn Butts LLP. Her practice primarily focused on assisting clients who suffered from health conditions that impacted their relationships with disability insurance carriers, employers and/or health care providers. Jodi left private practice to join Mount Sinai Hospital, where she served for more than eight years in multiple roles, her final being Senior Vice-President Corporate Affairs and Operations. In that role, Jodi was responsible for the Hospital’s capital infrastructure, governance, legal and ethical affairs, as well as corporate and hospitality services. Additionally, she was on the Ontario Supply Chain Panel and is a member of the Advisory Council at WIN. [Interview at 1:30].

“This is about patient safety, the quality of a patient’s experiences, and the sustainability of the system.” – Jodi Butts, Rise Asset Development Executive Director

Dr. Anne Snowdon is the Academic Chair of the World Health Innovation Network (WIN) at the University of Windsor’s Odette School of Business and is also the Scientific Director and CEO of the Supply Chain Advancement Network in Health (SCAN Health). She was recently awarded a $1.6 million grant from the federal government for supply chain advancement. Her team works to build collaborative partnerships around the globe to advance innovation across health systems to strengthen performance, economic value, and sustainability. Dr. Snowdon is currently leading over 10 innovation research initiatives across seven Canadian provinces and five countries. She is a member of the Institute for Health System Innovation of the Canadian Institutes for Health Research, and is a Board Member for Alberta Innovates and the Ontario Centres of Excellence. Dr. Snowdon is a Fulbright Scholar and holds a PhD in Nursing from the University of Michigan. She has published more than 100 research articles, papers and cases, has previously received over $15 million in research funding, holds patents, and has commercialized a highly successful booster seat product for children traveling in vehicles. [Interview at 21:14].

“Policy makers have to create a policy framework that helps leaders move forward to advance the supply chain.” – Dr. Anne Snowdon, WIN Academic Chair

Dr. Peter W. Vaughan, a Johns Hopkins University, Bloomberg School trained healthcare executive, was the Deputy Minister of Health and Wellness for the Government of Nova Scotia where he consolidated 9 health authorities to the Nova Scotia Health Authority and the IWK Health Centre, redesigned and modernized the Health Ministry, introduced the first province-wide digital personal health record in Canada, and co-led the creation of the Atlantic Health Quality Council. Dr. Vaughan is a well-recognized results-driven serial social entrepreneur in Canadian healthcare. He is considered one of the leading exponents for digital health innovation to improve access to health service, and Quality improvement in Canada. He was a founding board member of Accreditation Canada International and served as CEO of the Canadian Medical Association, President of WebMD Canada, and Colonel Commandant of the Royal Canadian Medical Services during the war in Afghanistan (2001-2010). He is an Adjunct Professor for the Faculty of Computer Science at Dalhousie University where he taught Data Access and Flow and foundational courses in advanced analytics. Dr. Vaughan has numerous publications including fiction, nonfiction, and broadcast media, and he has served on numerous healthcare organizations boards and committees. [Interview at 46:18].

Macrina Smart, Co-Host and Producer
Ian T. D. Thomson, Co-Host, Executive Producer & Technical Producer

Music Credits
Not Dead by Fine Times
Lose It by Austra
Your Ex-Lover is Dead by Stars

Flickr/CC BY 2.0 [photo not modified]